Soul Care Christian Counseling
Soul Care Christian Counseling
Charlotte-based, Soul Care Christian Counseling Services is a professional, faith-based mental health practice utilizing evidenced-based treatment modalities and Christian counseling in a compassionate, safe, and non-judgmental space. We are looking to hire a Front Office Administrator. The position is full-time, in-person, Monday-Friday, 9:00am – 5:00pm. If you are interested, please email Chantelle Johnson at [email protected]. Thank you and God Bless!
Position Overview:
Ensure that the front office runs smoothly through the regulation and completion of administrative tasks and maintenance of the environment. As the initial contact for clients seeking mental health services, perform intake coordinator duties by conducting brief phone or in-person screenings to determine the nature and extent of the client’s problem to establish if the agency can provide the services they are seeking.
Essential Job Requirement & Functions
● High School Diploma or GED (minimum)
● One year of Office Administrative experience, preferably in a medical setting
● Genuine empathy and compassion for others
● Professional demeanor and flexibility
● Self-motivated and works well independently or in a Team Environment
● Excellent customer service, organizational and time management skills
● Utilize medical office software
● Verify client insurance benefits and post insurance payments
● Create client Pre-Authorization requests
● Schedule client appointments with Counselors or Psychiatric PA
● Collect client copays, deductibles, or coinsurance
● Assisting the billing office in the collection of client balances
● Maintain client charts and compile client’s medical records for review
● Coordinating patient prescriptions and referrals
● Maintain an effective office environment
NOTE: The job function description is not all-inclusive, as employee may perform other related duties to meet the ongoing needs of the practice.
Salary and Benefits
Pay: From $15.00 per hour
Health Insurance
Paid time off